Evenhand - Employee relations, on an even keel

Sound familiar?

In the UK, it's not the decision that costs you. It's the process.

A tribunal can lift an award by 25% for an unreasonable failure to follow the ACAS Code - and cut it for the same. Most ER teams track all of this in spreadsheets and hope. Evenhand makes the correct procedure the path of least resistance.

3-4hrs

a day a typical ER lead loses to admin, chasing and documentation.

+25%

uplift a tribunal can apply to an award for an unreasonable failure to follow the ACAS Code.

1 in 4

ER cases where a missed procedural step - not the facts - is the real source of exposure.

What Evenhand handles

Whatever lands on your desk, there's a path for it.

Every kind of employee-relations matter, each carrying the correct statutory procedure from the moment it's logged.

Disciplinary

Misconduct

Investigation, hearing, sanction and appeal - the full ACAS disciplinary path with the right timescales set.

ACAS Code · 5 steps

Disciplinary

Gross misconduct

Suspension tracked, investigation evidenced, summary-dismissal procedure followed to the letter.

ACAS Code · expedited

Grievance

Formal grievance

Every point in the letter extracted and answered, meeting held, outcome and appeal recorded.

ACAS Code · 4 steps

Grievance

Informal concern

A lighter, recorded route for matters that can be resolved without a formal process.

Guided · resolution-first

Performance

Capability & PIP

Structured improvement plan with review points, support recorded and fair warnings tracked.

Capability · staged

Performance

Probation review

Probation milestones, review meetings and the confirm-or-extend decision, properly evidenced.

Milestone-led

Absence

Unauthorised absence

Return-to-work, welfare and the right escalation when absence becomes a conduct or capability matter.

Trigger-based

Investigation

Investigation & flexible working

Standalone investigations and statutory flexible-working requests, each on their own correct track.

Statutory windows

all routed into one pipeline

Eight matters, one defensible spine.

Logged→ Guided→ Investigated→ Heard→ Decided→ Closed

The product

One calm place to run the whole case.

From the first concern to the right of appeal - documented, defensible, and impossible to fumble.

The case timeline

The audit trail isn't a report you export. It is the product.

Every case opens to an immutable, chronological record - who did what, when, and why. Notes can't be edited or deleted. The case file is the single source of truth, ready to become a tribunal bundle.

✓
ACAS-compliant rails walk you through each statutory step, with the relevant Code section and the right timescale.
✓
Skipped-step flags the moment a statutory step - like the right to be accompanied - is missed or compressed.
✓
Due dates & overdue alerts for every step, plus prolonged suspensions and approaching tribunal windows.

app.evenhand.uk · Case timeline

Evenhand case timeline with ACAS-compliant steps

Live tribunal-risk

A calm, quantified read on your ET1 exposure.

Every case carries a live risk score from 0 to 100, banded from low to critical. It updates as the case moves, and always explains exactly what's driving it - pointing at the specific gaps to close, never a vague red light.

✓
Explained, not asserted - see what's lifting the risk and what to do about it.
✓
A full history of how the score moved as decisions were taken.
✓
Portfolio view - risk across your whole organisation, so leadership sees exposure before it lands.

Case #2418 · Risk detail

Tribunal risk: Moderatewas 48 · rose when the hearing slipped

Right to be accompanied not offered+14 · statutory step outstanding

Hearing 6 days beyond target+9 · delay weakens reasonableness

✓

Investigation evidenced−12 · statements & documents on file

Does the drafting

The hardest writeups in ER, drafted for you.

Invite letters, outcomes, appeal responses and case summaries - drawn from the case detail and compliant with the ACAS Code by construction. Evenhand drafts; you review, edit and approve. Nothing sends on its own.

✓
Your house style - store your own templates and drafts come back in your organisation's wording.
✓
Tone check flags any line that could read as aggressive or non-neutral before it goes out.
✓
Investigation question sets - fair, non-leading interview questions, tailored to the matter.

eInvite-to-hearing letterDraft · for review

Invitation to a disciplinary hearing

Dear Mr Ellis,

I am writing to invite you to a disciplinary hearing on 14 June 2026 at 10:00, in Meeting Room 2, regarding the concerns raised on 2 June…

You have the right to be accompanied at this hearing by a work colleague or a trade union representative.

Drawn from the case: date, location and allegation · statutory right-to-be-accompanied wording added.

Approve & sendEditRegenerate

Grievance processing

Make sense of a ten-page grievance instantly.

When an employee submits a grievance, Evenhand reads it, pulls out each discrete point and numbers them. You work through point by point - approve, edit or dismiss - and produce a structured response. No more re-reading the same document trying to find what needs answering.

✓
Every point captured so nothing in the letter goes unanswered at appeal.
✓
A structured response assembled as you resolve each point.

Grievance - 8 points found5 answered · 3 to review

1Rota changed at short notice without consultationAnswered

2Overtime allocated unfairly across the teamAnswered

3Manager's comment in the team meeting on 14 MayTo review

4Holiday request declined without a reason givenTo review

Start to finish

From the first report to the closed file.

The whole lifecycle in one connected flow - the part no other tool joins up.

Guided intake

Less-experienced handlers describe what happened in plain language. Evenhand asks the right follow-ups, classifies the matter, suggests a tier, and flags anything that needs escalating.

Structured intake

ER leads who know exactly what they're logging get a fast structured form, and tiered handling routes each case to the right person with the reason recorded.

Hearing recorder

Record hearings in the browser with consent confirmed first. A transcript is produced and attached to the case automatically - no audio retained, no frantic note-taking.

Outcome assist

From a hearing transcript, Evenhand drafts a structured outcome - summary, the points made, the findings, a reasoned decision - for the decision-maker to review and confirm.

Reporting & cost

Caseload by handler, team and location; time to resolve; tribunal risk across your organisation; and the true cost of cases - fees, settlements and all - that most teams can't currently produce.

Ask the caseload

Put a question to your cases in ordinary language - which part of the business has the most open grievances, the common outcomes for a matter type - and get a direct answer.

app.evenhand.uk · Action dashboard

Evenhand action dashboard, cases that need attention

Why Evenhand

The leaders are American. Your employment law isn't.

HR Acuity, Case IQ and the rest speak generic “compliance”. Evenhand is built around the statutory procedure your cases actually live or die by.

UK-statutory by default

The ACAS Code, disciplinary & grievance procedures, the right to be accompanied, ET1 risk - first-class, not an afterthought. All data stays in the UK.

Adopt in days, not months

No consultants, no implementation project. A real HR team is running live cases in days - at a price the mid-market can actually sign.

Calm by design

People reach for this tool on their worst day at work. Quiet, warm, low-friction - clay is reserved for genuine risk, never decoration.

Built for sensitive data

Trusted with the most sensitive data an organisation holds.

✓
UK data residency - all data stored in the UK, throughout.
✓
Strict role-based access - people see only the cases they should, enforced at every layer.
✓
Complete access logging - who viewed a case, downloaded a document, or took an action.
✓
One-click Subject Access Request export - everything held about an employee, in moments.
✓
Right-to-erasure & retention handling built in, with an immutable audit trail throughout.

The principle

It drafts, suggests and flags. You keep the judgement.

Evenhand assists the people doing the work - it organises, drafts and points at risk. It never makes the decision, never sends on its own, and always keeps a record. A person reviews and approves every drafted document and every outcome. Human judgement stays exactly where the law expects it.

Pricing

One product. Every feature. Priced by your size, not by what you're allowed to use.

We don't believe in stripping features out to make a cheaper tier. Whether you're a small in-house team or a large national employer, you get the whole of Evenhand. The only thing that changes is the price, and that's based simply on how many people you employ.

Built-for-the-UK case management at a fraction of the cost of the enterprise platforms, with none of the six-month implementations.

Up to 500 employees

£299per month

✓ Everything included

501 to 2,000 employees

£499per month

✓ Everything included

2,001 to 5,000 employees

£799per month

✓ Everything included

5,001 to 10,000 employees

£1,299per month

✓ Everything included

Over 10,000 employees

Customlet's talk

✓ Everything included

Not sure which band you're in? Tell us your headcount and we'll confirm it - no quote dance, no hidden fees. Check my band

Everything you get, at every tier

The same complete product, whether you employ 200 people or 9,000.

✓ Unlimited cases and unlimited users
✓ The complete ACAS-guided workflow for every matter type
✓ Live tribunal-risk scoring on every case
✓ Letter drafting, tone checking and your own house templates
✓ Grievance and document processing
✓ Hearing recording, transcription and outcome drafting
✓ Guided conversational intake and the structured form
✓ The case adviser
✓ Full reporting, analytics and cost tracking
✓ Subject Access Request export, access logging and retention tools
✓ UK data residency throughout
✓ All future features, included as they ship

Nothing to implement

No implementation fee, no setup cost, no professional-services contract. You're running in days.

No per-seat charges

Add as many case handlers, ER leads and champions as you like. Users are never metered.

No usage charges

Run as many cases as you need. We never charge you by volume.

Employee relations, on an even keel.

In the UK, it's not the decision that costs you. It's the process.

Whatever lands on your desk, there's a path for it.

Misconduct

Gross misconduct

Formal grievance

Informal concern

Capability & PIP

Probation review

Unauthorised absence

Investigation & flexible working

One calm place to run the whole case.

The audit trail isn't a report you export. It is the product.

A calm, quantified read on your ET1 exposure.

The hardest writeups in ER, drafted for you.

Invitation to a disciplinary hearing

Make sense of a ten-page grievance instantly.

From the first report to the closed file.

Guided intake

Structured intake

Hearing recorder

Outcome assist

Reporting & cost

Ask the caseload

The leaders are American. Your employment law isn't.

UK-statutory by default

Adopt in days, not months

Calm by design

Trusted with the most sensitive data an organisation holds.

It drafts, suggests and flags. You keep the judgement.

One product. Every feature. Priced by your size, not by what you're allowed to use.

Everything you get, at every tier

Ready to get your afternoons back?